Customer Care Specialist - Entry Level with Growth & Bonuses

Hutchinson Auto Group; Albany (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Bonuses

Medical Insurance

401k Plan

Paid Time Off

Job summary

Hutchinson Automotive Group is seeking a Customer Care Coordinator at our state-of-the-art location. This entry-level role offers an hourly wage with a commission bonus structure and clear opportunities for career advancement within a growing family-owned dealership group.

Responsibilities include supporting service teams with customers via phone, online leads, and in-person visits, while building rapport and scheduling appointments.

Qualifications

• Positive, welcoming attitude.
• Always a big smile.
• Dependable and trustworthy.
• Polished presentation.
• Excellent customer relations skills.
• Curious by nature, ability to ask a lot of questions.
• Ability to work well with others.

Responsibilities

• Assist service teams with customers via phone, online leads, and in-person opportunities.
• Assist in attending to all inquiries and customers in a timely fashion.
• Set appointments for in-person visits, callbacks, or video consultations.
• Gather as much information as possible and build immediate rapport.
• Execute strong hand-offs of live opportunities to improve conversion.

Skills

Positive attitude

Customer relations

Dependable

Polished presentation

Curious by nature

Teamwork

Communication skills

Job description

Hutchinson Automotive Group is seeking a Customer Care Coordinator at our state-of-the-art location. This entry-level role offers an hourly wage with a commission bonus structure and clear opportunities for career advancement within a growing family-owned dealership group.

Responsibilities include supporting service teams with customers via phone, online leads, and in-person visits, while building rapport and scheduling appointments.