Customer Care Coordinator - Growth Path & Bonus

Georgia Big Trucks; Albany (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Insurance

401k Plan

Paid Vacation, Holidays and Benefit D

Job summary

Hutchinson Automotive Group is seeking a Customer Care Coordinator to support our service teams with customers via phone, online submissions, and in-person interactions. This entry-level role offers growth opportunities and an hourly compensation structure with commission bonuses.

We value a positive, welcoming attitude and strong customer relations skills. Join our family-owned dealerships serving Albany, Macon, Forsyth and beyond in Georgia, with opportunities to advance as part of a

Qualifications

• Strong customer service mindset required.
• Excellent interpersonal and communication skills.
• Ability to handle inquiries via phone, internet, and in-person.

Responsibilities

• Aid the Service Teams with customers via phone, internet leads, and in-person opportunities.
• Assist in attending to all inquiries and customers in a timely fashion.
• Set appointments for in-person visits, callbacks, video communication, etc.
• Gather information and build immediate rapport with customers.
• Execute strengthened hand-offs of live opportunities to improve conversion.

Skills

Positive attitude

Excellent customer relations

Communication skills

Team player

Curious by nature

Polished presentation

Job description

Hutchinson Automotive Group is seeking a Customer Care Coordinator to support our service teams with customers via phone, online submissions, and in-person interactions. This entry-level role offers growth opportunities and an hourly compensation structure with commission bonuses.

We value a positive, welcoming attitude and strong customer relations skills. Join our family-owned dealerships serving Albany, Macon, Forsyth and beyond in Georgia, with opportunities to advance as part of a