Customer Care Specialist - Email & Letter Support

Menard, Inc Career Center; Eau Claire (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Menard, Inc Career Center in Eau Claire, WI is seeking a detail-oriented team member to read, interpret, and respond to customer comments and questions by letter and email. This role requires basic computer knowledge and offers on-site, quiet work conditions with training provided for specific needs.

The position follows a Monday–Friday shift pattern (8 hours, 7:00 am–3:30 pm). Prior 10-key experience is a plus, and the team will trains for the exact requirements.

Qualifications

• Ability to read and respond to customer comments by letter and email.
• Some computer knowledge required.

Responsibilities

• Read, interpret, and respond to customer comments and questions by letter and email.
• Respond to customer inquiries in a quiet on-site work environment.
• On-the-job training provided for specific needs.

Skills

10-key data entry

Customer correspondence

Job description

Menard, Inc Career Center in Eau Claire, WI is seeking a detail-oriented team member to read, interpret, and respond to customer comments and questions by letter and email. This role requires basic computer knowledge and offers on-site, quiet work conditions with training provided for specific needs.

The position follows a Monday–Friday shift pattern (8 hours, 7:00 am–3:30 pm). Prior 10-key experience is a plus, and the team will trains for the exact requirements.