Customer Service Representative

Menards; Eau Claire (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Menards in Eau Claire, WI is seeking a dedicated team member to read, interpret, and respond to customer comments and questions by letter or email. This on-site role requires basic computer skills and offers a steady 7:00 am–3:30 pm, Monday to Friday schedule in a quiet work environment.

Training will be provided for specific needs, and accuracy in written communication is essential to ensure customer satisfaction.

Qualifications

• Experience handling customer inquiries via mail or email
• Ability to interpret customer comments and questions accurately
• Familiarity with basic computer operations and data entry

Responsibilities

• Read and interpret customer comments and questions
• Respond to inquiries by letter or email
• Maintain a quiet on-site work environment while handling inquiries
• Support training for specific needs as directed by supervisor

Skills

Customer service

Email support

Reading comprehension

10-key entry

Job description

Job Description

Job Description

POSITION SUMMARY:

This position is primarily responsible for reading, interpreting, and responding to Customer comments and questions by letter or email. Some computer knowledge is required.

Primary Responsibilities

• Monday - Friday 8-hour shifts (7am - 3:30pm)
• Responding to Customer comments and questions by both letter and email
• 10key experience a plus
• Quiet on-site work environment
• Will train for specific needs