Customer Service Representative

Menard Inc.; Town of Union (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Menard Inc. in Wisconsin seeks a detail-oriented Customer Service Assistant to read, interpret, and respond to customer comments and questions by letter and email. Some computer knowledge is required, and the role offers a quiet on-site work environment.

The position follows a Monday–Friday schedule with 8-hour shifts from 7:00 am to 3:30 pm. Training will be provided to support specific needs, and experience with 10-key is a plus.

Qualifications

• Ability to read and respond to customer correspondence by letter and email.
• Some computer knowledge is required.
• Quiet on-site work environment. Training will be provided for specific needs.

Responsibilities

• Responding to customer comments and questions by both letter and email.
• Monday - Friday 8-hour shifts (7am - 3:30pm).
• Quiet on-site work environment.
• Will train for specific needs.

Skills

10-key experience

Computer knowledge

Job description

POSITION SUMMARY:This position is primarily responsible for reading, interpreting, and responding to Customer comments and questions by letter and email. Some computer knowledge is required.

PRIMARY RESPONSIBILITIES:

• Monday - Friday 8-hourshifts (7am - 3:30pm)
• Responding to Customercomments and questions by both letter and email
• 10key experience a plus
• Quiet on-site work environment
• Will train for specific needs