Healthcare Customer Care & Education Specialist

Sleepcair,-Inc; Lenexa (KS); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Tuition reimbursement

Employee discounts

Job summary

Lincare is seeking a patient services representative to communicate with customers, answer questions, resolve problems, and ensure compliance with physician direction. You will handle calls, document details, and enter orders in the computerized system.

The role emphasizes accurate data entry, strong communication, and a willingness to learn. A high school diploma or GED and basic computer skills are required, with on-site scheduling in Lenexa, KS.

Qualifications

• Read and analyze documents such as patient orders.
• Communicate effectively with coworkers and patients.
• Assist with training of employees.
• Calculate figures and doses for dispensed medications.
• Follow oral and written instructions accurately.

Responsibilities

• Communicate with customers via inbound and outbound calls.
• Assess customer needs for additional products or services.
• Verify and update patient demographics in systems.
• Document calls in computerized records and enter orders.
• Provide patient education regarding products and services.

Skills

Communication

Customer Service

Data Entry

Teamwork

Attention to Detail

Education

High School Diploma or GED

Tools

Electronic Medical Records

Order entry system

Job description

Lincare is seeking a patient services representative to communicate with customers, answer questions, resolve problems, and ensure compliance with physician direction. You will handle calls, document details, and enter orders in the computerized system.

The role emphasizes accurate data entry, strong communication, and a willingness to learn. A high school diploma or GED and basic computer skills are required, with on-site scheduling in Lenexa, KS.