Customer Care Specialist — Community Banking

Bar Harbor Bankshares; Hanover (NH); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Referral incentives

Stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

401(k) plan

Paid time off

Wellness program

Continuing education benefits

Job summary

Bar Harbor Bank & Trust is seeking a Customer Service Representative in Hanover, NH. You will help customers with daily financial needs and build trusted relationships in a fast-paced, collaborative environment.

Responsibilities include processing transactions, identifying needs, and referring loans, trusts, investments, or insurance. The role emphasizes service quality, accuracy, and community involvement.

Qualifications

• Customer service experience and a working knowledge of Windows are essential for this position.
• An interest and experience in customer service and a working knowledge of Windows is essential for this role.
• Be an active participant in a fast-paced, team environment and contribute to branch goals.

Responsibilities

• Assist customers in identifying their financial needs and recommend additional products and services.
• Recognize opportunities to refer loans, trusts, investments, and insurance.
• Process transactions for customers promptly, courteously, and accurately.
• Provide exceptional customer service and resolve inquiries effectively.
• Build trusting relationships with the communities served.

Skills

Customer service

Communication

Team collaboration

Referral opportunities

Windows knowledge

Education

High School or better

Tools

Windows

Job description

Bar Harbor Bank & Trust is seeking a Customer Service Representative in Hanover, NH. You will help customers with daily financial needs and build trusted relationships in a fast-paced, collaborative environment.

Responsibilities include processing transactions, identifying needs, and referring loans, trusts, investments, or insurance. The role emphasizes service quality, accuracy, and community involvement.