Customer Care Specialist – Call Center with Commission

Cellular Sales, Inc.; Roscoe Township (IL); On-site; USD 18,000 - 26,000; Full time

Job summary

Cellular Sales, Inc. in Illinois is seeking a Call Center Representative to support the sales force and assist customers via phone and text in a fast-paced, growth-focused environment.

Ideal candidates bring a positive attitude, strong communication, and basic data entry skills; experience in customer service or a call center is preferred.

Join a company recognized as Verizon's premier retail partner with opportunities for development and a team-oriented culture.

Qualifications

• High School diploma or GED required.
• Experience in a call center or customer service environment preferred.
• Data entry and typing skills (including 10 key).
• Proficiency in Microsoft Office.

Responsibilities

• Follow up on distributed leads.
• Generate store traffic and contribute to the markets success.
• Handle customer inquiries both by phone and text.
• Support sales force by generating sales leads.
• Follow communication scripts when handing different topics.
• Research required information using available resources.
• Provide customers with product and service information.
• Take feedback to improve productivity and character.

Skills

Customer service

Communication

Data entry

Typing (10-key)

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Cellular Sales, Inc. in Illinois is seeking a Call Center Representative to support the sales force and assist customers via phone and text in a fast-paced, growth-focused environment.

Ideal candidates bring a positive attitude, strong communication, and basic data entry skills; experience in customer service or a call center is preferred.

Join a company recognized as Verizon's premier retail partner with opportunities for development and a team-oriented culture.