Customer Care Specialist & Appointment Setter (On-site)

Fred Anderson Subaru; Raleigh (NC); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Medical, Dental, Vision insurance options

401k plans with company match

Paid time off including holidays

Fun working environment

Company discounts

Job summary

Fred Anderson Subaru in Raleigh, NC is seeking a Call Center Rep to provide exceptional customer service in a fast-paced environment. Ideal candidates will have at least 3 years of experience in customer service and a positive attitude towards work.

This full-time position offers a pay range of $20-$22 per hour based on experience, alongside benefits such as medical, dental, and 401k plans. Engage in a dynamic work atmosphere with opportunities for growth and development.

Qualifications

• 3 years of customer service experience, preferably in a call center.
• Strong telephone manners and listening skills.
• Ability to work under pressure in a team environment.

Responsibilities

• Assist customers with their needs via phone interactions.
• Participate in weekly coaching and training sessions.
• Navigate multiple applications and screens to assist customers.

Skills

Customer service experience

Bilingual in English/Spanish

Typing accuracy

Attention to detail

Education

High School diploma or GED

Associate’s degree (preferred)

Job description

Fred Anderson Subaru in Raleigh, NC is seeking a Call Center Rep to provide exceptional customer service in a fast-paced environment. Ideal candidates will have at least 3 years of experience in customer service and a positive attitude towards work.

This full-time position offers a pay range of $20-$22 per hour based on experience, alongside benefits such as medical, dental, and 401k plans. Engage in a dynamic work atmosphere with opportunities for growth and development.