Customer Care Specialist & Appointment Setter (On-site)

Toyota of Cape Coral; Raleigh (NC); Presencial; USD 27.552 - 30.307; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision, and pet insurance options

401k plan with company match up to 6%

Paid time off including holidays

Fun working environment

Company discounts

Descripción de la vacante

Toyota of Cape Coral in Raleigh, NC is looking for a Call Center Rep to join their corporate call center team. This full-time role requires a minimum of 3 years of customer service experience. It offers an hourly pay range of $20-$22 based on experience and scheduled shifts are Monday-Friday, with no Sunday work.

The ideal candidate will maintain a positive attitude, engage with customers effectively, and thrive in a fast-paced environment. Comprehensive benefits including medical and dental insurance are provided.

Formación

• 3 years of customer service experience required.
• 1 year of call center experience preferred.
• Ability to type accurately and quickly.

Responsabilidades

• Serve as a customer advocate and meet performance targets.
• Accurately navigate multiple applications and screens.
• Engage in training and participate in coaching sessions.

Conocimientos

Customer service experience

Detailed-oriented

Bilingual in English/Spanish

Impeccable time management skills

Excellent telephone manners

Educación

High School diploma or GED

Associate’s degree (preferred)

Descripción del empleo

Toyota of Cape Coral in Raleigh, NC is looking for a Call Center Rep to join their corporate call center team. This full-time role requires a minimum of 3 years of customer service experience. It offers an hourly pay range of $20-$22 based on experience and scheduled shifts are Monday-Friday, with no Sunday work.

The ideal candidate will maintain a positive attitude, engage with customers effectively, and thrive in a fast-paced environment. Comprehensive benefits including medical and dental insurance are provided.