Customer Care & Service Coordinator

Crown Equipment Corporation; Kingman (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health/Dental/Vision

401K Retirement Savings Plan

Paid Holidays

Paid Vacation

Job summary

Crown Equipment Corporation in Kingman, AZ is seeking a service coordinator and data-entry oriented professional focused on processing repair requests, quoting, and invoicing for Crown-owned equipment.

You will enter service orders, track parts, assist technicians, monitor labor hours, and generate reports. Strong communication, accuracy, and teamwork are essential; no sponsorship offered; join a leading forklift manufacturer.

Qualifications

• High school diploma or equivalent required.
• Good communication, analytic, customer care, and computer/data entry skills.
• Ability to work in a team environment.

Responsibilities

• Receive service repair and maintenance requests and enter into branch software.
• Enter service repair information, parts usage, labor hours, and payroll hours.
• Enter and verify work orders, provide quotes, and generate invoices.
• Perform cycle counts and support inventory control.
• Monitor labor hours, warranty reports, and compliance issues.
• Assist parts department in processing and delivering parts orders.

Skills

Communication

Analytical

Customer care

Data entry

Education

High school diploma

Job description

Crown Equipment Corporation in Kingman, AZ is seeking a service coordinator and data-entry oriented professional focused on processing repair requests, quoting, and invoicing for Crown-owned equipment.

You will enter service orders, track parts, assist technicians, monitor labor hours, and generate reports. Strong communication, accuracy, and teamwork are essential; no sponsorship offered; join a leading forklift manufacturer.