Customer Care & Scheduling Specialist

Synergistic International LLC; Hot Springs (AR); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Paid Holiday and Vacation

Access to 401K with Employer Match

HRA contributions

Dental, Vision and Supplemental Ins

Coaching and Training

Work/Life Balance

Great Company Culture

Strong Core Values

Job summary

Glass Doctor of Central Arkansas is hiring for a customer service associate in Hot Springs, AR. You will greet visitors, handle calls, prepare bids, and maintain accurate records. This role supports the service team and contributes to a positive client experience.

Qualified candidates will have at least a high school diploma, solid computer skills, and a professional appearance. Prior sales and auto-related experience are a plus.

Qualifications

• High school diploma required; college degree preferred.
• Proficient with MS Word, Excel, and PowerPoint.
• Strong communication and customer service skills.

Responsibilities

• Receive incoming calls and walk-in customers professionally.
• Provide bids, follow up with customers, and handle records.
• Complete work orders and respond to customer complaints.
• Collect payments and follow up on missed payments.
• Assist with scheduling and routing to meet sales goals.
• Cross-train in related positions as needed.

Skills

Customer service

Communication

Computer literacy

Organizational skills

Time management

Driver's license

Education

High school diploma

College degree preferred

Tools

MS Word

Excel

PowerPoint

Job description

Glass Doctor of Central Arkansas is hiring for a customer service associate in Hot Springs, AR. You will greet visitors, handle calls, prepare bids, and maintain accurate records. This role supports the service team and contributes to a positive client experience.

Qualified candidates will have at least a high school diploma, solid computer skills, and a professional appearance. Prior sales and auto-related experience are a plus.