Customer Care & Retention Specialist Flexible Schedule

Jud Bennett; Vestavia Hills (AL); Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

Life/disability insurance

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Job summary

Jud Bennett - State Farm Agent is seeking a Customer Relations Representative to join the team in Vestavia Hills, AL. You will handle customer inquiries, maintain records, and contribute to retention strategies while delivering exceptional service to the community.

This full-time position offers a salary range of $50,000 to $80,000 per year, plus benefits such as health insurance, 401(k), paid time off, and opportunities for advancement.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service experience

Job description

Jud Bennett - State Farm Agent is seeking a Customer Relations Representative to join the team in Vestavia Hills, AL. You will handle customer inquiries, maintain records, and contribute to retention strategies while delivering exceptional service to the community.

This full-time position offers a salary range of $50,000 to $80,000 per year, plus benefits such as health insurance, 401(k), paid time off, and opportunities for advancement.