Customer Relations Advocate - Flexible Schedule & Growth

Bryant Smith - State Farm Agent; Troy (AL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Bryant Smith - State Farm Agent in Troy, Alabama, is looking for a Customer Relations Representative to enhance client experiences and support agency growth. The ideal candidate will possess strong communication and problem-solving skills.

Your responsibilities will include managing customer inquiries, maintaining client records, and working with other team members to ensure satisfaction. If you're a customer-focused team member, we would like to connect with you!

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Bryant Smith - State Farm Agent in Troy, Alabama, is looking for a Customer Relations Representative to enhance client experiences and support agency growth. The ideal candidate will possess strong communication and problem-solving skills.

Your responsibilities will include managing customer inquiries, maintaining client records, and working with other team members to ensure satisfaction. If you're a customer-focused team member, we would like to connect with you!