Customer Care Pro — In-Office Call Center

Equity Bank; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Equity Bank in Wichita, Kansas is seeking a Customer Care Representative to join our call center. You will help clients by phone and online, process inquiries, and promote bank products.

We value 2 years of customer service, a high school diploma or GED, strong written and verbal communication, and a team-focused, reliable attitude. Bilingual Spanish is encouraged to apply. Join a supportive training environment with opportunities to grow.

Qualifications

• Minimum 2 years of customer service experience.
• High School Diploma or GED required.
• Excellent verbal and written communication skills.
• Bilingual Spanish encouraged to apply.

Responsibilities

• Interact with customers by phone and electronic channels.
• Respond to inquiries and resolve product or service issues.
• Promote bank products and services to meet client needs.
• Maintain a professional demeanor and follow established guidelines.
• Support cross-department collaboration in a call center environment.

Skills

Customer service

Verbal communication

Written communication

Bilingual Spanish

Education

High School Diploma or GED

Job description

Equity Bank in Wichita, Kansas is seeking a Customer Care Representative to join our call center. You will help clients by phone and online, process inquiries, and promote bank products.

We value 2 years of customer service, a high school diploma or GED, strong written and verbal communication, and a team-focused, reliable attitude. Bilingual Spanish is encouraged to apply. Join a supportive training environment with opportunities to grow.