Customer Care Pro: Growth, On-the-Job Training, Transfers

Fountain; Bismarck (ND); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Exceptional Medical, Dental, Vision, and Life Insurance benefits

401(k) with 4% employer match

Paid holidays

Job summary

A leading transportation service provider is looking for a Customer Service Representative in Bismarck, North Dakota. The role requires strong customer service skills, effective communication, and problem-solving abilities. Responsibilities include acting as a liaison between customers and the company, resolving issues, and providing exceptional service. Offered benefits include competitive compensation, health insurance, and 401(k) matching. This is a great opportunity to develop skills in a dynamic environment.

Qualifications

• Customer service experience in a contact/call center environment required.
• Excellent oral and written communication skills.
• Demonstrated problem-solving and critical thinking skills.

Responsibilities

• Act as a liaison between the customer and the company.
• Provide a world-class customer experience via phone/email/chat.
• Resolve customer service issues efficiently.

Skills

Customer service experience

Excellent oral communication skills

Problem-solving skills

Computer literacy

Bilingual English/Spanish

Education

High School graduate or equivalent

Job description

A leading transportation service provider is looking for a Customer Service Representative in Bismarck, North Dakota. The role requires strong customer service skills, effective communication, and problem-solving abilities. Responsibilities include acting as a liaison between customers and the company, resolving issues, and providing exceptional service. Offered benefits include competitive compensation, health insurance, and 401(k) matching. This is a great opportunity to develop skills in a dynamic environment.