Customer Care & Policy Specialist — Flexible Schedule

brian morrison - State Farm Agent; Louisville (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Company parties

Flexible schedule

Signing bonus

Training & development

Job summary

brian morrison - State Farm Agent in Louisville, Kentucky, is looking for a service team member to provide exceptional customer experiences. This role focuses on resolving inquiries, coordinating with team members, and supporting community needs.

The ideal candidate should possess strong communication skills and attention to detail, with opportunities for internal growth in a supportive environment. Previous customer service experience is preferred. The role also offers a flexible schedule and other benefits.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and multitasking abilities required.
• Prior experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

brian morrison - State Farm Agent in Louisville, Kentucky, is looking for a service team member to provide exceptional customer experiences. This role focuses on resolving inquiries, coordinating with team members, and supporting community needs.

The ideal candidate should possess strong communication skills and attention to detail, with opportunities for internal growth in a supportive environment. Previous customer service experience is preferred. The role also offers a flexible schedule and other benefits.