Customer Care & Order Specialist — Stone & Tile

Arizona Tile; Irving (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k Retirement Savings Program

Paid Time Off (PTO) and Holiday Pay

Job summary

Arizona Tile in Irving, Texas is seeking a Customer Service Representative to ensure excellent customer experiences through processing orders and providing sales support. Ideal candidates have strong retail sales backgrounds and exceptional communication skills.

This full-time position requires a high school diploma and 2+ years of experience in a customer-facing role. We offer competitive pay, benefits, and a collaborative working environment focused on teamwork.

Qualifications

• 2+ years of prior experience in retail sales with front-facing customer interaction.
• Ability to interpret written technical instructions and diagrams.
• Capable of working flexible hours, including overtime and weekends.

Responsibilities

• Process and enter customer orders accurately and efficiently.
• Provide ongoing sales support and excellent customer service.
• Collaborate with team members for effective communication.

Skills

Exceptional customer service skills

Good written and verbal communication skills

Attention to detail and accuracy

Basic math skills

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Windows

Forklift operation (certification)

Job description

Arizona Tile in Irving, Texas is seeking a Customer Service Representative to ensure excellent customer experiences through processing orders and providing sales support. Ideal candidates have strong retail sales backgrounds and exceptional communication skills.

This full-time position requires a high school diploma and 2+ years of experience in a customer-facing role. We offer competitive pay, benefits, and a collaborative working environment focused on teamwork.