Customer Care Ops Specialist — Solve, Support, Shine

Staffmark Group; Plano (TX); On-site; USD 44,449,641 - 60,110,198; Full time

Benefits offered by this job

Good weekly pay

Health benefits

401(k) option

Job summary

Staffmark Group is hiring a Customer Care Operations Specialist in Plano, TX. The role pays $18.25 per hour with a Monday–Friday, 8:00 AM to 5:30 PM shift and focuses on delivering responsive customer service through calls, chats, and emails.

This position emphasizes problem solving, accurate documentation, and maintaining a positive, helpful demeanor. Benefits include good weekly pay, health benefits, and a 401(k) option.

Qualifications

• High school diploma or GED (bonus points for customer service experience)
• Strong typing skills and the computer know-how to keep up
• Tech-savvy and quick on the uptake with new systems
• Stay calm, cool, and collected—even in crunch time

Responsibilities

• Love solving problems and helping people find answers
• Can handle calls, chats, and emails without missing a beat
• Document details clearly and accurately
• Bring positive energy that makes customers feel heard
• Show up on time, ready to roll

Skills

Typing skills

Customer service

Tech-savvy

Communication

Education

High school diploma or GED

Job description

Staffmark Group is hiring a Customer Care Operations Specialist in Plano, TX. The role pays $18.25 per hour with a Monday–Friday, 8:00 AM to 5:30 PM shift and focuses on delivering responsive customer service through calls, chats, and emails.

This position emphasizes problem solving, accurate documentation, and maintaining a positive, helpful demeanor. Benefits include good weekly pay, health benefits, and a 401(k) option.