Customer Care Manager — Flexible Part-Time, Community Focus

Karenhartfordagency; New Jersey; On-site; USD 38,000 - 40,000; Part time

Benefits offered by this job

Paid time off

Training & development

Flexible schedule

Job summary

Karen Hartford - State Farm Agent in Blackwood, NJ is seeking a Customer Care Manager to oversee daily service operations and ensure a positive client experience.

This part-time role emphasizes communication, organization, and coordination of customer interactions while supporting community engagement.

Qualified candidates will have strong communication, detail orientation, and the ability to obtain state insurance licenses.

Qualifications

• Excellent communication and organizational skills.
• Strong attention to detail with the ability to manage multiple priorities.
• Prior experience in customer service, office management, or administrative support preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Manage customer inquiries and support daily service activities.
• Coordinate team communication to maintain efficient workflows.
• Assist with account updates, billing inquiries, and policy reviews.
• Track service metrics and report progress to the agent.
• Support community engagement and customer outreach initiatives.

Skills

Communication

Organizational skills

Attention to detail

Customer service

Office management

Job description

Karen Hartford - State Farm Agent in Blackwood, NJ is seeking a Customer Care Manager to oversee daily service operations and ensure a positive client experience.

This part-time role emphasizes communication, organization, and coordination of customer interactions while supporting community engagement.

Qualified candidates will have strong communication, detail orientation, and the ability to obtain state insurance licenses.