Customer Care & Retention Specialist | Flexible Schedule

Teridigrande; Morris Plains (NJ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Teridigrande in Morris Plains, New Jersey is seeking a Customer Relations Representative - State Farm Agent Team Member. In this role, you will provide exceptional customer experiences that enhance agency growth. Your attention to detail and customer service skills will be vital in resolving inquiries, coordinating with team members, and supporting community needs.

The ideal candidate has strong communication skills, experience in customer service, and can handle high-stress situations calmly. Teridigrande offers a competitive salary and comprehensive benefits package, including health insurance.

Qualifications

• Communication and problem-solving skills required.
• Previous customer service experience preferred.
• Ability to maintain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Stress management

Job description

Teridigrande in Morris Plains, New Jersey is seeking a Customer Relations Representative - State Farm Agent Team Member. In this role, you will provide exceptional customer experiences that enhance agency growth. Your attention to detail and customer service skills will be vital in resolving inquiries, coordinating with team members, and supporting community needs.

The ideal candidate has strong communication skills, experience in customer service, and can handle high-stress situations calmly. Teridigrande offers a competitive salary and comprehensive benefits package, including health insurance.