Customer Care & Growth Associate — Insurance Team

Glenda Beach Insurance and Financial Services Inc.; Plano (TX); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

401(k) matching

Health insurance

Flexible schedule

Training & development

Competitive salary

Job summary

Glenda Beach - State Farm Agent in Plano, TX is seeking a Receptionist - State Farm Agent Team Member. The role focuses on greeting customers, handling inquiries, and maintaining records while supporting the sales conversation process with potential insurance options.

The ideal candidate is organized, customer-focused, and eager to learn. We offer growth opportunities, competitive pay, and a supportive team environment.

Qualifications

• Previous experience in customer service role or a sales.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• No prior insurance sales experience required; we will train you.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Passionate about helping others

Skills

Customer service

Sales conversations

Organizational skills

Communication skills

Interpersonal skills

Tools

CRM systems

Microsoft Office

Job description

Glenda Beach - State Farm Agent in Plano, TX is seeking a Receptionist - State Farm Agent Team Member. The role focuses on greeting customers, handling inquiries, and maintaining records while supporting the sales conversation process with potential insurance options.

The ideal candidate is organized, customer-focused, and eager to learn. We offer growth opportunities, competitive pay, and a supportive team environment.