Customer Service Pro — Growth & Benefits at a Local Agency

Glenda Beach Insurance and Financial Services Inc.; Plano (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Glenda Beach - State Farm Agent in Plano, TX is seeking a Customer Service Representative to deliver exceptional service and build lasting client relationships. You will respond to inquiries, assist with policy changes, and help customers navigate claims with accuracy and care.

This full-time role offers growth potential within a supportive, community-focused team. Join a hands-on agency culture that values grit, quick learning, and thoughtful conversations to grow the business and improve

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Glenda Beach - State Farm Agent in Plano, TX is seeking a Customer Service Representative to deliver exceptional service and build lasting client relationships. You will respond to inquiries, assist with policy changes, and help customers navigate claims with accuracy and care.

This full-time role offers growth potential within a supportive, community-focused team. Join a hands-on agency culture that values grit, quick learning, and thoughtful conversations to grow the business and improve