Customer Care & Education Specialist

Lincare; Fargo (ND); On-site; USD 32,000 - 42,000; Full time

Job summary

Lincare in Fargo, ND seeks a dedicated customer service representative to join our call center team. You will answer phones, respond to emails, process faxes, and perform general administrative tasks while delivering prompt, accurate information and friendly service.

The ideal candidate demonstrates effective communication, reliability, and a self-motivated attitude to educate customers about our products and services and ensure a positive experience.

Qualifications

• Strong communication abilities for customer interactions.
• Ability to manage phones, emails, and administrative tasks effectively.
• Prioritize accuracy and reliability in information provided to customers.

Responsibilities

• Provide prompt, reliable, and accurate information to customers.
• Educate customers about our products and services.
• Demonstrate effective communication skills.
• Answer phones, respond to emails, send faxes, and perform administrative tasks in a call center/office environment.

Skills

Communication skills

Phone etiquette

Email responsiveness

Job description

Lincare in Fargo, ND seeks a dedicated customer service representative to join our call center team. You will answer phones, respond to emails, process faxes, and perform general administrative tasks while delivering prompt, accurate information and friendly service.

The ideal candidate demonstrates effective communication, reliability, and a self-motivated attitude to educate customers about our products and services and ensure a positive experience.