Customer Care Desk Specialist — Growth & Training

Blain's Farm & Fleet; Traverse City (MI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(K) with company match

Associate discount

Job summary

Blain’s Farm & Fleet is hiring a Customer Care Desk Associate in Michigan. You will operate the store phone/switchboard, assist customers with returns, questions, complaints, and directions around the store, and handle other duties to ensure a smooth, pleasant shopping experience.

The role requires strong communication, retail experience is preferred, and availability for evenings and weekends. Benefits include medical, dental, vision, disability, life insurance, 401(k) with company match, and

Qualifications

• Great communication skills.
• Prior Retail experience preferred.
• Able to work evenings when needed and at least every other weekend.
• Able to pass a background check.

Responsibilities

• The Customer Care Desk Associate would run the store phone/switchboard and assist customers with returns, questions, complaints, and directions around the store, along with other assigned duties that would ensure that the customer has an efficient, pleasant shopping experience.

Skills

Communication

Job description

Blain’s Farm & Fleet is hiring a Customer Care Desk Associate in Michigan. You will operate the store phone/switchboard, assist customers with returns, questions, complaints, and directions around the store, and handle other duties to ensure a smooth, pleasant shopping experience.

The role requires strong communication, retail experience is preferred, and availability for evenings and weekends. Benefits include medical, dental, vision, disability, life insurance, 401(k) with company match, and