Customer Care Desk Specialist - Evenings & Weekends

Blain's Farm & Fleet (Blain Supply, Inc.); Roscoe Township (IL); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Medical

Prescription

Dental

Vision

Short & Long Term Disability

Life Insurance

401(K) with company match

Holiday & Birthday off

Employee discount

Zusammenfassung

Blain’s Farm & Fleet seeks a Customer Care Desk Associate to manage the store phone line, assist customers with returns and inquiries, and support in-store operations. The role includes processing orders, pickups, and maintaining a customer-focused desk environment.

The position requires strong communication, prior retail exposure, and availability for evenings and every other weekend. Background checks will be completed as part of hiring.

Qualifikationen

• Great communication skills are required.
• Retail experience is preferred.
• Ability to work evenings when needed and at least every other weekend.
• Must be able to pass a background check.

Aufgaben

• Operate the store phone/switchboard and assist customers with returns, questions, complaints, and directions.
• Scan returned goods and route mail/file paperwork.
• Process in-store and online orders and pickups.
• Keep the Customer Service Desk clean and presentable for customers.
• Assist in other departments as assigned and follow loss prevention policies.

Kenntnisse

Great communication skills

Retail experience

Flexible schedule including weekends

Able to pass background check

Jobbeschreibung

Blain’s Farm & Fleet seeks a Customer Care Desk Associate to manage the store phone line, assist customers with returns and inquiries, and support in-store operations. The role includes processing orders, pickups, and maintaining a customer-focused desk environment.

The position requires strong communication, prior retail exposure, and availability for evenings and every other weekend. Background checks will be completed as part of hiring.