Customer Care & Collections Specialist — Day Shift, Commission

trustterminix; Charlotte (NC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive commission

Full benefits package

Paid training from day one

Job summary

Terminix Service Inc in Charlotte, NC is seeking a Customer Service & Collections Representative to handle a high volume of calls, collect payments, and drive sales. The role operates on a day shift, with no nights or weekends, at the branch on East Hebron Street.

Starting pay ranges from $16 to $17 per hour with commission, and a full benefits package is provided. Training is paid from day one, and the company emphasizes growth and a team-oriented environment.

Qualifications

• Strong communication and negotiation skills.
• Experience in sales, collections, and/or customer service preferred.
• Comfortable working in a fast-paced, goal-driven environment.
• Reliable, positive, and ready to grow with us.

Responsibilities

• Handle a high volume of inbound and outbound calls with professionalism and urgency.
• Engage with customers to resolve account issues, collect payments, and offer solutions.
• Drive sales through strong product knowledge and persuasive communication.
• Maintain accurate records and follow up to ensure customer satisfaction.

Skills

Communication skills

Negotiation

Sales

Customer service

Job description

Terminix Service Inc in Charlotte, NC is seeking a Customer Service & Collections Representative to handle a high volume of calls, collect payments, and drive sales. The role operates on a day shift, with no nights or weekends, at the branch on East Hebron Street.

Starting pay ranges from $16 to $17 per hour with commission, and a full benefits package is provided. Training is paid from day one, and the company emphasizes growth and a team-oriented environment.