Customer Service & Collections Specialist — Commission

Terminix International Company; Weaverville (NC); On-site; USD 48,712,000 - 54,443,000; Full time

Benefits offered by this job

Competitive commission

Full benefits package

Paid training from day one

401(k) with match

Job summary

Terminix Service Inc in Weaverville, NC is seeking a Customer Service & Collections Representative to manage a high-volume call workload, resolve account issues, collect payments, and provide solutions that improve customer experiences.

Starting pay is $17–$19 per hour with commissions. The role offers full benefits, paid training from day one, and a schedule Monday–Friday, 8:00 AM–5:00 PM, with no nights or weekends. You will report to the Weaverville office.

Qualifications

• Strong communication and negotiation skills.
• Experience in sales, collections, and/or customer service preferred.
• Comfortable working in a fast-paced, goal-driven environment.
• Reliable, positive, and ready to grow with us.

Responsibilities

• Handle a high volume of inbound and outbound calls with professionalism and urgency
• Engage with customers to resolve account issues, collect payments, and offer solutions
• Drive sales through strong product knowledge and persuasive communication
• Maintain accurate records and follow up to ensure customer satisfaction

Skills

Communication and negotiation

Sales experience

Collections experience

Customer service

Job description

Terminix Service Inc in Weaverville, NC is seeking a Customer Service & Collections Representative to manage a high-volume call workload, resolve account issues, collect payments, and provide solutions that improve customer experiences.

Starting pay is $17–$19 per hour with commissions. The role offers full benefits, paid training from day one, and a schedule Monday–Friday, 8:00 AM–5:00 PM, with no nights or weekends. You will report to the Weaverville office.