Customer Service & Collections Pro — Day Shift, Commission

Terminix International Company; Hebron (NC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Full benefits package (medical, dental

Paid training from day one

Job summary

Terminix Service Inc is seeking a Customer Service & Collections Representative in Charlotte, NC for a day shift (Mon–Fri, 8:00 AM–5:00 PM). Earn $16–$17 per hour starting pay plus commission, with full benefits and paid training from day one. Join a high-volume, customer-focused team that rewards performance and growth.

The role emphasizes resolving customer account issues, collecting payments, and driving sales while delivering excellent service.

Qualifications

• Strong communication and negotiation skills.
• Experience in sales, collections, and/or customer service preferred.
• Comfortable working in a fast-paced, goal-driven environment.
• Reliable, positive, and ready to grow with us.

Responsibilities

• Handle a high volume of inbound and outbound calls with professionalism and urgency.
• Engage with customers to resolve account issues, collect payments, and offer solutions.
• Drive sales through strong product knowledge and persuasive communication.
• Maintain accurate records and follow up to ensure customer satisfaction.

Skills

Communication

Negotiation

Sales

Customer service

Job description

Terminix Service Inc is seeking a Customer Service & Collections Representative in Charlotte, NC for a day shift (Mon–Fri, 8:00 AM–5:00 PM). Earn $16–$17 per hour starting pay plus commission, with full benefits and paid training from day one. Join a high-volume, customer-focused team that rewards performance and growth.

The role emphasizes resolving customer account issues, collecting payments, and driving sales while delivering excellent service.