Customer Care Associate

Traveling with Tasha; Albuquerque (NM); On-site; USD 42,000 - 64,000; Full time

Job summary

Traveling with Tasha is seeking a Customer Relations Specialist to assist clients in exploring travel options, coordinating reservations, and ensuring a smooth planning experience from inquiry to final booking.

This fully remote role suits detail-oriented, self-motivated individuals who can manage multiple clients, communicate clearly, and use online systems and digital tools to organize travel plans within budget.

Qualifications

• Detail-oriented, self-motivated and comfortable using online systems and digital tools.
• Strong communication, organization and time management skills.
• Ability to work independently while managing multiple clients.
• Experience in researching travel options and coordinating reservations.

Responsibilities

• Respond to client inquiries and research travel options.
• Coordinate and confirm reservations for clients.
• Maintain consistent follow-up communication with clients throughout planning.
• Ensure accuracy in booking details and documents.

Skills

Customer service

Communication

Time management

Detail-oriented

Organization

Independent worker

Tools

Online systems

Digital tools

Job description

We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking.

This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget.

Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication. You will also help ensure accuracy in booking details and provide support throughout the planning process.

Candidates should be detail-oriented, self-motivated, and comfortable using online systems and digital tools. Strong communication, organization, and time management skills are essential, along with the ability to work independently while managing multiple clients.