Client Support Specialist

Traveling with Tasha; City of Syracuse (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Traveling with Tasha is seeking a Customer Relations Specialist to support clients in exploring travel options, coordinating reservations, and ensuring a smooth experience from inquiry to final booking. This fully remote role emphasizes strong communication, attention to detail, and the ability to manage multiple client plans independently while using online systems and digital tools.

Candidates should be self-motivated, organized, and comfortable handling inquiries, researching options, and

Qualifications

• Detail-oriented, self-motivated and comfortable using online systems and digital tools.
• Excellent written and verbal communication to assist clients.

Responsibilities

• Respond to client inquiries and explain travel options.
• Research travel options and coordinate reservations.
• Coordinate and confirm reservations and maintain follow-up communications.
• Ensure booking details are accurate and organized throughout planning.
• Support clients from initial inquiry through final booking.

Skills

Customer service

Communication

Organization

Time management

Attention to detail

Self-motivation

Independent work

Digital tools

Job description

We are looking for a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking.

This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget.

Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication. You will also help ensure accuracy in booking details and provide support throughout the planning process.

Candidates should be detail-oriented, self-motivated, and comfortable using online systems and digital tools. Strong communication, organization, and time management skills are essential, along with the ability to work independently while managing multiple clients.