Client Support Specialist

Traveling with Tasha; Seattle (WA); On-site; USD 45,000 - 65,000; Full time

Job summary

Traveling with Tasha is seeking a Customer Relations Specialist to support clients in travel planning and booking from inquiry to final booking. You will help clients explore options, coordinate reservations, and ensure a smooth, positive experience.

This fully remote role suits detail-oriented, self-motivated individuals who enjoy helping others, managing multiple bookings, and using online tools, with strong communication and time-management skills.

Qualifications

• Proven ability to provide excellent customer service.
• Strong written and verbal communication skills.
• Attention to detail in travel bookings and records.
• Effective time management across multiple client requests.

Responsibilities

• Respond to client inquiries with timely, accurate information.
• Research travel options and coordinate reservations.
• Confirm bookings and maintain detailed records.
• Provide proactive follow-up to ensure client satisfaction.

Skills

Customer service

Communication

Detail-oriented

Time management

Job description

We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking.

This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget.

Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication. You will also help ensure accuracy in booking details and provide support throughout the planning process.

Candidates should be detail-oriented, self-motivated, and comfortable using online systems and digital tools. Strong communication, organization, and time management skills are essential, along with the ability to work independently while managing multiple clients.