Customer Relations Specialist

Traveling with Tasha; Aurora (CO); Remote; USD 42,000 - 64,000; Full time

Job summary

Traveling with Tasha is seeking a Customer Relations Specialist to assist clients with travel planning and bookings. You will listen to preferences, offer options, and coordinate reservations to create a smooth, enjoyable experience from inquiry to final confirmation.

This remote role suits detail-oriented, self-motivated individuals who excel in clear communication, organized scheduling, and using digital tools to manage multiple client files with care and consistency.

Qualifications

• Must be detail-oriented with strong organizational skills.
• Ability to work independently in a remote environment.
• Comfort using online travel tools and booking systems.

Responsibilities

• Respond to client inquiries with prompt, helpful guidance.
• Research travel options and present suitable itineraries.
• Coordinate and confirm reservations accurately.
• Maintain proactive follow-up throughout the planning process.
• Ensure booking details are accurate and complete.

Job description

About the job Customer Relations Specialist

Overview

We are looking for a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking.

This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget.

Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication. You will also help ensure accuracy in booking details and provide support throughout the planning process.

Candidates should be detail-oriented, self-motivated, and comfortable using online systems and digital tools. Strong communication, organization, and time management skills are essential, along with the ability to work independently while managing multiple clients.