Remote Support Specialist

Traveling with Tasha; Columbus (OH); Remote; USD 40,000 - 60,000; Full time

Job summary

Traveling with Tasha is seeking a Customer Relations Specialist to assist clients in exploring travel options, coordinating reservations, and ensuring a smooth experience from inquiry to final booking.

This fully remote role is ideal for detail-oriented individuals who enjoy helping others, managing multiple bookings, and using online systems to support clients through planning and execution.

Qualifications

• Answer client inquiries with clear, professional communication.
• Identify client travel needs and provide recommendations.
• Maintain accuracy and timeliness in bookings and follow-ups.

Responsibilities

• Respond to client inquiries and research travel options.
• Coordinate and confirm reservations for clients.
• Maintain consistent follow-up communication throughout the planning process.
• Ensure accuracy of all booking details and timelines.

Skills

Customer service

Communication

Time management

Detail-oriented

Job description

We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking.

This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget.

Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication. You will also help ensure accuracy in booking details and provide support throughout the planning process.

Candidates should be detail-oriented, self-motivated, and comfortable using online systems and digital tools. Strong communication, organization, and time management skills are essential, along with the ability to work independently while managing multiple clients.