Customer Care Associate

Traveling with Tasha; Lincoln (NE); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible remote work

Access to training and support resources

Industry tools to help you succeed

Job summary

Traveling with Tasha is hiring a Customer Relations Specialist to assist clients with travel planning and booking. This fully remote position requires strong communication and organizational skills, as well as a detail-oriented mindset. Daily tasks include responding to inquiries, coordinating reservations, and providing ongoing support. Ideal candidates will enjoy a flexible work environment and will have access to necessary training and resources to thrive in their role.

Qualifications

• Detail-oriented and self-motivated individuals needed.
• Comfortable using online systems and digital tools.
• Ability to work independently while managing multiple clients.

Responsibilities

• Responding to client inquiries and researching travel options.
• Coordinating and confirming reservations.
• Maintaining consistent follow-up communication.

Skills

Strong communication

Organization

Time management

Detail-oriented

Job description

Overview

We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking.

This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget.

Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication. You will also help ensure accuracy in booking details and provide support throughout the planning process.

Candidates should be detail-oriented, self-motivated, and comfortable using online systems and digital tools. Strong communication, organization, and time management skills are essential, along with the ability to work independently while managing multiple clients.

This role offers a flexible remote work environment with access to training, support resources, and industry tools to help you succeed.