Customer Care & Admin Support Specialist

Jobtailor; Thomasville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Thomasville, NC seeks an administrative professional to greet customers, answer calls, and handle clerical duties with precision. You will support General Managers and Service Advisors, manage receivables and data entry, and balance month-end statements, maintaining meticulous records in a fast-paced office.

This role requires strong organizational and interpersonal skills, attention to detail, and the ability to multitask effectively while delivering excellent customer service at

Qualifications

• Interpersonal and customer service skills are required.
• Analytical and problem-solving abilities are essential.
• Strong multitasking and organizational capabilities.
• Ability to handle a high volume of calls and emails daily.
• Attentiveness and patience in a fast-paced environment.

Responsibilities

• Greet and assist all customers and prospects promptly and professionally.
• Maintain a clean workspace as the first point of contact.
• Manage incoming calls, walk-ins, and written correspondence, directing to the right person.
• Provide clerical and administrative support to General Managers and Service Advisors.
• Handle receivables, payables, accounting data entry, spreadsheets, and month-end balancing.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Customer service

Analytical skills

Problem-solving

Multitasking

Organizational skills

High-volume calls/emails

Attentiveness

Patience

Tools

Data Entry

Accounting

Spreadsheet management

Month-end balancing

Job description

Jobtailor in Thomasville, NC seeks an administrative professional to greet customers, answer calls, and handle clerical duties with precision. You will support General Managers and Service Advisors, manage receivables and data entry, and balance month-end statements, maintaining meticulous records in a fast-paced office.

This role requires strong organizational and interpersonal skills, attention to detail, and the ability to multitask effectively while delivering excellent customer service at