CUSTOMER BUSINESS MANAGER

The Hartz Mountain Corporation; Secaucus (NJ); Hybrid; USD 115,000 - 120,000; Full time

Benefits offered by this job

Hybrid Work Schedule

Pet-Friendly Culture

Competitive Compensation & Benefits

Generous Paid Time Off

Paid Leaves

Comprehensive Health Coverage

Tuition Reimbursement & Career Growth

Employee Perks

Job summary

The Hartz Mountain Corporation is seeking a Sales Key Account Manager- Alternate Channels in Secaucus, NJ. The role combines strategic account planning with brokering agreements across International, Value, and Club channels.

This hybrid position supports in-office and remote work, focusing on expanding Hartz’s retail presence and profitable growth. Candidates should have a business degree with 2+ years of sales experience or 5+ years without a degree, and bilingual Spanish proficiency is

Qualifications

• Bachelor's Degree in Business or related field with 2+ years of direct sales experience, or 5+ years without a degree.
• Spanish language proficiency required; Portuguese a plus.
• Strong sales and presentation skills with data-driven selling.

Responsibilities

• Achieve sales targets for the territory and categories within budget through negotiations with buyers.
• Develop and revise annual business plans for assigned accounts.
• Analyze POS data and trends; communicate insights to internal teams and accounts.
• Build relationships with key account stakeholders and brokers; drive profitable growth.
• Manage administrative tasks including price changes and selling schedules.

Skills

Spanish (Bilingual)

Negotiation

Sales storytelling/presentation

Microsoft Office

Education

Bachelor's Degree in Business

Tools

Microsoft Office Suite

Job description

Sales Key Account Manager- Alternate Channels (Hybrid)

Job Type

Full-time

About Us

For over 100 years, Hartz has been driven by one belief~ pets make life better. That belief fuels our commitment to creating innovative, trusted products that strengthen the bond between pets and their families.

What We Offer …

• Hybrid Work Schedule~ Enjoy flexibility with 3 days in-office and 2 days remote.
• Pet-Friendly Culture~ Bring your pet to work and enjoy a casual, inclusive environment.
• Competitive Compensation & Benefits~ Receive a generous 401(k) match with immediate vesting.
• Generous Paid Time Off~ Enjoy up to 34 paid days off annually.
• Paid Leaves~ Parental leave, Bereavement leave, and Military leave.
• Comprehensive Health Coverage~ Includes Medical, Dental, Vision, Healthcare FSA, and Mental Health EAP, basic Life insurance and Disability Insurance.
• Tuition Reimbursement & Career Growth~ Access to tuition reimbursement and other learning and development opportunities.
• Employee Perks~ Volunteer opportunities, fun employee events, and more!

The Role …

We're looking for an ambitious, results-oriented sales professional to grow a diverse portfolio of retail customers across International, Value, and Club channels. As a Key Account Manager, you'll play a critical role in shaping customer strategies, expanding distribution, and delivering profitable growth while strengthening Hartz's market presence.

You’ll collaborate with customers, brokers, and internal partners to spot emerging trends, uncover new opportunities, and influence key business decisions. By turning insights into action and building trusted relationships, you'll help accelerate growth across strategic markets. Bilingual proficiency in Spanish is required to support our customers and drive continued success throughout Latin America.

This position is located at our Secaucus, NJ corporate headquarters, with the flexibility to work a hybrid schedule.

Your Responsibilities …

Strategic Sales and Business Planning

• Achieve sales targets for overall territory, customer and category within approved trade spend budget through negotiations with the buyer on sales and product placement.
• Develop, monitor, and continually revise assigned accounts’ annual business plans.
• Analyze point of sale and other sales data; communicate trends, insights, and risks via performance reports to Hartz internal teams, and to accounts’ category/replenishment teams. Use data to update and adjust the customer business plan
• Identify opportunities for all category and line reviews on an ongoing basis, building a selling story to secure new business as well as increase existing distribution across all categories.
• Ensure that retail margins and promotions fall within the published brand strategy for all items and categories, including proper shelf position.
• Forecast customer events as required.

Account and Relationship Management

• Build exceptionally strong relationships with key account stakeholders and brokers through consistent communication and meetings.
• Collaborate closely with internal Brand and Customer Planning teams and external partners to pinpoint significant opportunities within these key accounts. Develop and implement strategies and programs aimed at generating profitable and incremental sales.
• Understand and convey account strategies and goals to the internal Hartz team.
• Attend/participate in industry and customer events, trade/trade show events, and company sales/marketing meetings.

Operations and Administration

• Effectively manage the administrative responsibilities, including price change forms, deductions, and selling and planning schedules.
• Perform other duties or projects as assigned.

Requirements

You’ll Need …

• Education and Experience~ Bachelor’s Degree in a Business-related discipline with 2+ years of direct sales experience (or 5+ years direct sales experience in lieu of degree), calling on regional or national retailer headquarters with a history of setting and delivering a growth agenda; experience with national Club or Value accounts a plus
• Bilingual Proficiency~ Professional working proficiency in Spanish (verbal and written) required; proficiency in Portuguese is a plus
• Sales & Presentation Skills~ Experience with category management, fact-based selling techniques (point of sale and syndicated data analysis), and the ability to create, develop, and present this information compellingly from scratch
• Negotiation Skills~ Proven negotiation skills, demonstrated ability to finalize business, and expand current account list
• Software Proficiency~ Proficiency with Microsoft Office Suite programs
• Business Travel~ Willingness and ability to travel domestically and internationally (20%)

The anticipated base salary range for this role is between $115,000 and $120,000, and eligible for a 20% sales incentive bonus opportunity. The specific salary offered will depend on the candidate’s qualifications and experience for this position.

Hartz is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law.

Salary Description

$115-120K