Customer Business Manager

TreeHouse Foods; Mountain Home (TX); Remote; USD 80,000 - 110,000; Full time

Job summary

Join a leading food manufacturer as a Customer Business Manager. In this full-time role, you'll drive customer performance and manage key accounts, ensuring alignment with strategic goals and delivering exceptional service. You'll be part of a diverse and inclusive culture that prioritizes employee growth and customer satisfaction.

Benefits

Competitive compensation and benefits

401(k) with employer match

Comprehensive paid time off

Career growth support and paid training

Inclusive working environment

Qualifications

• Minimum of 5 years of business experience in sales or a related field.
• Proven ability to drive revenue and margin.
• Strong management skills with a focus on strategic account plans.

Responsibilities

• Accountable for customer performance vs. plan and revenue.
• Analyze customer data to drive business performance.
• Serve as the main point of contact for customers.

Skills

Excellent oral communication skills

Excellent written communication skills

Business analytical skills

Solid financial acumen

Problem solving ability

Relationship building skills

Ability to transform insights into strategies

Education

Bachelor's degree in Business, Finance, or related field

Tools

UNIFY

BI

SAP

SharePoint

MS Office (Word, Excel, PowerPoint)

Job description

Join to apply for the Customer Business Manager role at TreeHouse Foods

Join to apply for the Customer Business Manager role at TreeHouse Foods

About Us:

TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.

Employee Type:

Full time

Location:

TX Works from Home

Job Type:

Field Sales

Job Posting Title:

Customer Business Manager

About Us:

TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.

Named one of America’s Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight – One Customer at a Time." Guided by our values—Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.

What You Gain:

• Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!
• 401(k) program with 5% employer match and 100% vesting as soon as you enroll.
• Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays).
• Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way.
• An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.
• Access to our wellness and employee assistance programs.
  
  

Job Description:

About the Role:

The Customer Business Manager (CBM) is accountable for overall customer performance vs. plan (AOP delivery), revenue and margin. This role will also be responsible for Engaging and Delighting the customer and delivering on customer-supplier scorecard metrics. Responsibilities include:

• Utilize the BU/Platform Annual Playbook to activate initiatives & align to platform goals
• Proactively sell product portfolio by identifying assortment voids and white space opportunities where core capabilities and capacity exist
• Analyze Customer data/BI/Unify and identifies actions to drive positive business performance for TreeHouse and Customer
• Serve as main TreeHouse point of contact for customers, delivering communications and acting as first line of defense for customer issue resolution & managing internal resolution response
• Assist Acct. Lead to translate BU Playbook into account plan to drive platform growth and in planning and executing Innovation Sessions and Joint Business Planning w/ customer
• Accountable for accurate demand plan and inputs to business team, address gaps to Customer Annual Strategic Plan, influence customer annual plan in conjunction with Commercial Finance
• Collect customer bid information, own bid kickoff meeting, develop bid delivery strategy, prepare for bid committee review, communicate outcome of bid back to TreeHouse and update forecast based on outcome
• Customize corporate innovation inputs for Target, Trader Joe’s and H-E-B customer accounts
• Manage the process from start to end: product ideation, product cuttings, obtain commitment, launch project, product commercialization, product launch involving supply chain, analyze sales, maintain the necessary item productivity while achieving organizational profit goals, mitigate finished goods and packaging obsolescence during item transitions
  
  

Important Details: The position is full time and reports into the Director of Sales. Approximately 20-60% travel to various TreeHouse locations, customer appointments, industry events or other job-related functions.

About You:

You’ll fit right in if you have:

• Minimum of 5 years of business experience in sales or related field
• Bachelors degree in Business, finance, or related field
• Excellent oral, written, interpersonal communication skills and effective relationship building skills
• Excellent business analytical skills – use of data to drive product and pricing strategies, and their impact to production forecasts
• Solid financial acumen - Understanding of P&L and price implications to optimize customer bid strategies and management of trade funding
• Fluency in UNIFY, BI, SAP, SharePoint , MS Office (Word, Excel, PowerPoint)
• Strong management skills with demonstrated problem solving ability, skilled at multi-tasking and prioritization, and communication of AOP performance to stakeholders at varying levels of the organization
• Capable of building strong internal and external relationships to achieve desired customer outcomes
• Ability to transform insights and analytics into customized strategic account plans for deliver growth
  
  

Your TreeHouse Foods Career is Just a Click Away!

Click on the “Apply” button or go directly to www.treehousefoods.com/careers to let us know you’re ready to join our team!

Your TreeHouse Foods Career is Just a Click Away!

Click on the “Apply” button or go directly to www.treehousefoods.com/careers to let us know you’re ready to join our team!

At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight – One Customer at a Time”. TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [e-mail]

TreeHouse Use Only: #IND1

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Food and Beverage Manufacturing

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