Customer Banking Teller - Growth, Flex Hours, Impact

Citizens; Dover (DE); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Volunteer time off

Charitable matching donations

Health insurance

401(k) with match

Tuition assistance

Wellbeing programs

Job summary

Citizens Bank in Dover, DE seeks a Teller to greet customers, perform transactions, and help them reach financial goals with personalized service.

You’ll assist with mobile app and ATM usage, maintain cash accuracy, and follow all policies. This role emphasizes customer focus, teamwork, and opportunities for growth within Citizens. Starting pay is $21/hour with benefits and local schedule flexibility.

Qualifications

• High School degree or GED.
• Minimum 6 months experience processing transactions.
• Minimum 1 year customer experience, recommending and referring products and services.
• Strong listening and communication skills.
• Ability to identify needs to build long-term customer relationships.
• Ability to solve problems and provide solutions to customer issues.
• Customer-centric approach to deliver exceptional service.
• Comfortable using digital technology to support business goals.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Greet customers in the lobby and assist with basic transactions.
• Demonstrate mobile app or ATM use to complete transactions.
• Provide personalized advice to help customers meet financial goals.
• Follow all financial policies, including cash handling and regulatory rules.

Skills

Customer service

Active listening

Communication skills

Problem solving

Relationship building

Digital literacy

Flexible hours

Education

High School diploma or GED

Job description

Citizens Bank in Dover, DE seeks a Teller to greet customers, perform transactions, and help them reach financial goals with personalized service.

You’ll assist with mobile app and ATM usage, maintain cash accuracy, and follow all policies. This role emphasizes customer focus, teamwork, and opportunities for growth within Citizens. Starting pay is $21/hour with benefits and local schedule flexibility.