Bank Service Associate I: Customer Solutions & Cash Handling

Stock Yards Bank & Trust; Prospect (KY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) with company match

Medical insurance

Vision insurance

Job summary

Stock Yards Bancorp, Inc. is seeking a Service Associate I at Norton Commons in Prospect, KY. The role involves face-to-face customer banking transactions, selling bank products, and delivering exceptional service in a retail branch environment.

Working hours vary by location with Saturdays rotated. The ideal candidate supports compliance, handles deposits and withdrawals, and contributes to a positive customer experience through consultative selling and teamwork.

Qualifications

• High School Diploma or GED required.
• Experience with customer contact and cash handling preferred.
• Excellent written and verbal communication skills.
• Professional appearance and demeanor required.
• Ability to work well with others in a team environment.

Responsibilities

• Exemplify our 212 commitment to service.
• Process deposits, withdrawals, cash checks and balance a cash drawer.
• Cash checks following SYB check cashing policy.
• Sell official checks.
• Process and balance teller work through image capture.
• Consultative Selling - Engaging customers and prospects to uncover needs and offer solutions.
• Assist with beginning, end of day and other operational duties as needed.
• Participate in weekly team meetings.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High School Diploma or GED Equivalent

Job description

Stock Yards Bancorp, Inc. is seeking a Service Associate I at Norton Commons in Prospect, KY. The role involves face-to-face customer banking transactions, selling bank products, and delivering exceptional service in a retail branch environment.

Working hours vary by location with Saturdays rotated. The ideal candidate supports compliance, handles deposits and withdrawals, and contributes to a positive customer experience through consultative selling and teamwork.