Bank Teller & Customer Solutions Specialist

Stock Yards Bank & Trust; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(K) with company match up to 6%

ESOP

Medical insurance

Vision insurance

Cancer/Disease insurance

Flexible Spending Accounts

Flexible Savings Accounts

Health Savings Accounts

Bank paid Life/AD&D insurance

Voluntary Life/AD&D insurance

Bank paid Short-Term and Long-Term Dis

Job summary

Stock Yards Bancorp, Inc. in Cincinnati, OH is seeking a Service Associate I to perform face-to-face customer banking transactions, sell and cross-sell bank products, and deliver exceptional service.

The role requires a High School Diploma or GED, customer contact and cash handling experience, and strong communication. Hours vary by branch with Saturday rotations; team meetings occur weekly to align on goals and standards.

Qualifications

• High School Diploma or GED required.
• Customer contact and cash handling experience preferred.
• Strong communication and professional appearance expected.

Responsibilities

• Exemplify our 212 commitment to service
• Process deposits, withdrawals, cash checks and balance a cash drawer
• Cash checks following SYB check cashing policy
• Sell official checks
• Process and balance teller work through image capture
• Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions
• Assist with beginning, end of day and other operational duties as needed
• Participate in weekly team meetings

Skills

Good written and verbal communication

Professional appearance

Ability to work well with others

Education

High School Diploma or GED Equivalent

Job description

Stock Yards Bancorp, Inc. in Cincinnati, OH is seeking a Service Associate I to perform face-to-face customer banking transactions, sell and cross-sell bank products, and deliver exceptional service.

The role requires a High School Diploma or GED, customer contact and cash handling experience, and strong communication. Hours vary by branch with Saturday rotations; team meetings occur weekly to align on goals and standards.