Customer Banking Specialist: Flexible Hours & Growth

Fhnb; Roanoke (TX); On-site; USD 32,000 - 38,000; Full time

Job summary

Fhnb in Roanoke, TX seeks a teller to deliver exceptional customer service in a high-volume branch. You will handle cash, deposits, and basic banking needs while building relationships with diverse customers, including Spanish speakers. This role requires flexibility for evenings, weekends, and holidays.

You will follow bank policies, balance daily transactions, and contribute to new account growth under supervision. Teamwork and reliability are essential in a fast-paced environment.

Qualifications

• High school diploma, high school equivalency, or current student status.
• Six months of retail or customer service experience preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation.
• Ability to work well in a team.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor's direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Skills

Customer service

Spanish language

Education

High school diploma or equivalent

Job description

Fhnb in Roanoke, TX seeks a teller to deliver exceptional customer service in a high-volume branch. You will handle cash, deposits, and basic banking needs while building relationships with diverse customers, including Spanish speakers. This role requires flexibility for evenings, weekends, and holidays.

You will follow bank policies, balance daily transactions, and contribute to new account growth under supervision. Teamwork and reliability are essential in a fast-paced environment.