Personal Banker: Flexible Hours, Diverse Client Impact

Fhnb; Bedford (TX); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

Fhnb in Texas seeks a customer service representative for a busy retail banking environment. Under supervision, you will handle cash, process deposits, and balance daily transactions while serving a diverse customer base, including Spanish speakers.

You will cross-sell bank services, follow policies, and work a flexible schedule with evenings, weekends, and holidays. Training is provided; this is a full-time, team-oriented role with growth opportunities.

Formación

• At least 18 years of age.
• High school diploma or equivalent, or currently attending high school.
• Six months of work experience in retail or customer service preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation per company policy.
• Must be able to work well in a team.

Responsabilidades

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor's direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Conocimientos

Customer service

Cash handling

Teamwork

Flexible schedule

Attention to detail

Spanish language

Educación

High school diploma or equivalent

Descripción del empleo

Fhnb in Texas seeks a customer service representative for a busy retail banking environment. Under supervision, you will handle cash, process deposits, and balance daily transactions while serving a diverse customer base, including Spanish speakers.

You will cross-sell bank services, follow policies, and work a flexible schedule with evenings, weekends, and holidays. Training is provided; this is a full-time, team-oriented role with growth opportunities.