Customer Banking & Solutions Advisor

First-Bank; Columbia (SC); On-site; USD 35,000 - 52,000; Full time

Job summary

First-Bank in Columbia, SC seeks a Personal Banker I to assess customers' financial needs, recommend suitable products, and build lasting relationships. The role involves service-window support and needs-based sales under supervision, with 1–3 years in banking or related customer-contact roles.

The position requires strong communication, accuracy in documentation, and adherence to regulatory guidelines. It is a full-time clerical role supporting multiple branch locations as needed.

Qualifications

• High school diploma or GED; or the equivalent combination of education and experience.
• Excellent organizational and time management skills – ability to work with minimal supervision.
• Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.

Responsibilities

• Coordinates both the Personal Banker and Service Representative functions in the delivery of efficient, accurate and professional service that defines great customer experience.
• Opens all types of personal and business accounts and prepare related documentation.
• Inputs and closes personal loan applications including DDA lines of credit and credit card applications.
• Assists customers with requests, complaints, research and follows-up on details to resolve matters to the customer's satisfaction.

Skills

Interpersonal communication

Sales skills

Time management

Customer service

Education

High school diploma

GED

Job description

First-Bank in Columbia, SC seeks a Personal Banker I to assess customers' financial needs, recommend suitable products, and build lasting relationships. The role involves service-window support and needs-based sales under supervision, with 1–3 years in banking or related customer-contact roles.

The position requires strong communication, accuracy in documentation, and adherence to regulatory guidelines. It is a full-time clerical role supporting multiple branch locations as needed.