Personal Banking Associate: Customer Solutions & Accounts

First Bank (FBNC); Columbia (SC); On-site; USD 38,000 - 55,000; Full time

Job summary

First Bank (FBNC) in Columbia, SC is seeking a Personal Banker I to assess customers’ financial needs and recommend appropriate products. Under supervision, you’ll build and maintain relationships, generate leads, and deliver great customer experience at the service window and through needs assessment.

The role emphasizes foundational sales skills, regulatory adherence, and teamwork across branches. A HS diploma or GED and 1–3 years in banking or customer-facing roles are preferred.

Qualifications

• High school diploma or GED or equivalent required.
• Experience in reception or secretarial duties preferred.
• Business or financial industry related training is desirable.

Responsibilities

• Coordinate Personal Banker and Service Representative functions to deliver efficient service.
• Provide transactional support to Tellers and ensure accuracy and security.
• Open various personal and business accounts and prepare related documentation.
• Process loan applications and related banking actions in compliance with policies.
• Assist customers with requests and resolve issues to their satisfaction.

Skills

Customer service

Sales

Needs assessment

Communication skills

Teamwork

Education

High school diploma or GED

Tools

Mainframe computer system

Word processing

Spreadsheet

Job description

First Bank (FBNC) in Columbia, SC is seeking a Personal Banker I to assess customers’ financial needs and recommend appropriate products. Under supervision, you’ll build and maintain relationships, generate leads, and deliver great customer experience at the service window and through needs assessment.

The role emphasizes foundational sales skills, regulatory adherence, and teamwork across branches. A HS diploma or GED and 1–3 years in banking or customer-facing roles are preferred.