Customer Banking Advisor

Citizens Bank; Brick Township (NJ); Sur place; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health care coverage

401K with corporate match

Career growth opportunities

Résumé du poste

Citizens Bank in Brick Township, NJ seeks a friendly Customer Service Associate to greet customers in lobby, demonstrate mobile app and ATMs, and handle simple transactions. You’ll create memorable experiences by offering personalized advice and connecting customers to Bankers for next steps, while following all policies and cash handling rules.

The role emphasizes listening, asking questions, and building long-term relationships, with full time hours and benefits including health care, 401K,

Qualifications

• High School degree or GED.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to effectively ask questions and identify needs to enhance and develop a long‑term customer relationship.
• Ability to problem solve and provide solutions to customer issues.

Responsabilités

• Greet customers in lobby and assist with inquiries.
• Demonstrate how to use mobile app and ATMs to complete simple transactions.
• Provide personalized advice and solutions to meet customers' financial goals.
• Connect customers to Bankers for next steps and follow policy and cash handling rules.

Connaissances

Cash handling

Customer service

Financial product knowledge

Problem solving

Communication

Formation

High School diploma or GED

Description du poste

Citizens Bank in Brick Township, NJ seeks a friendly Customer Service Associate to greet customers in lobby, demonstrate mobile app and ATMs, and handle simple transactions. You’ll create memorable experiences by offering personalized advice and connecting customers to Bankers for next steps, while following all policies and cash handling rules.

The role emphasizes listening, asking questions, and building long-term relationships, with full time hours and benefits including health care, 401K,