Customer Application Engineer

Socket.dev; San Jose (CA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401(k)

ESPP

Holidays 11

Paid time off (15-20 days)

Job summary

Monolithic Power Systems, Inc. in San Jose, CA seeks a Customer Application Engineer to support memory market products (DIMM). You will coordinate with memory customers, understand their requirements, and drive actions to secure design-in and successful product qualification.

The role involves working with internal departments to resolve issues, plan action items, and ensure timely customer satisfaction. A strong engineering background and communication skills are essential.

Qualifications

• Experience in customer communication and support is highly desired.
• Experience as an application engineer or field applications engineer preferred.
• Fluent in English with excellent writing and presentation skills.
• Self-motivated with a strong desire to achieve design-in success for products.
• BSEE or higher required.

Responsibilities

• Communicate with memory customers to understand market, tech, roadmap and production plan.
• Understand and support customers’ questions and requests from a technical perspective.
• Plan action items to resolve customer issues promptly.
• Collaborate with design, quality, package, and failure analysis teams to ensure customer satisfaction.

Skills

Customer communication

Technical writing

Presentation skills

English fluency

Self-motivated

Education

BSEE or higher

Job description

MonolithicPowerSystems,Inc.(MPS)isoneofthefastestgrowingcompaniesintheSemiconductorindustry.WeareworldwidetechnicalleadersinIntegratedPowerSemiconductorsandSystemsPowerdeliveryarchitectures.AtMPS,wecultivatecreativity,arepassionateaboutsustainability,andarecommittedtoprovidingleading-edgeproductsandinnovationtoourcustomers.Ourportfoliooftechnologyhelpspowerourworld---comejoinourteamandseehowYOUcanmakeadifference.

Job Description:

This is a customer application engineer position in the MPS San Jose office. The candidate will be working on the products for the memory market, specifically DIMM market.

The products include, but are not limited to, customized/non-customized Power Management IC, standalone and digital interface converters, etc. Most of the products are below 30V for the voltage range, and below 100W for the power range.

The candidate will be supporting the key memory customers, understanding the customer’s issue and requirements, planning action items, communicating with MPS internal different departments, driving actions to meet customer requirement and resolve customer concern. The goal of the candidate is to achieve and secure the design in of the products.

Essential functions:

• Communicate with memory customers to understand the market and their technology, product roadmap and production plan
• Understand and support customers’ questions, concerns and requests from technical perspective
• Plan action items to resolve customer issues in a timely manner
• Collaborate with internal departments such as design, quality, package, and failure analysis teams to ensure customer satisfaction

Qualifications:

• Previous experience on customer communication and support is highly desired
• Previous experience of application engineer or technical field application engineer roles is preferred
• Fluent communication skills in English
• Excellent writing and presentation skills
• Self-motivated with a strong desire to achieve design-in success for our products.
• BSEE or higher required

MPS offers a comprehensive benefits package. We provide health care coverage, dental and vision, 401(K), Employee Stock Purchase Program (ESPP), up to 11 company paid holidays, and 15- 20 days of paid time off depending on your tenure, generous discretionary company bonuses, and life and disability protection. Employees in sales positions may be eligible for our sales incentive bonuses. Employees in certain positions may be eligible for stock compensation. For more information on MPS’ benefits please view our company website at www.monolithicpower.com.

Pay is based on market location and may vary based on factors including experience, skills, education and other job-related reasons. The base salary range for this position in California is $100,000- $140,000.

Monolithic Power Systems, Inc. (MPS) is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of MPS to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.