Customer Application Engineer

monolithicpower; San Jose (CA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health care coverage

Dental and vision

401(K)

Employee Stock Purchase Program (ESPP)

Up to 11 company paid holidays

15-20 days of paid time off

Job summary

Monolithic Power Systems, Inc. in San Jose, CA is seeking a Customer Application Engineer to support memory DIMM products and drive design-in with key memory customers.

You will coordinate with design, quality, package and failure analysis teams to resolve issues and meet customer requirements. Ideal candidates have strong English communication, excellent writing and presentation skills, and a proven ability to deliver timely technical solutions.

Qualifications

• Previous experience on customer communication and support is highly desired.
• Previous experience of application engineer or technical field application engineer roles is preferred.
• Fluent communication skills in English.
• Excellent writing and presentation skills.
• Self-motivated with a strong desire to achieve design-in success for our products.

Responsibilities

• Communicate with memory customers to understand the market and their technology, product roadmap and production plan.
• Understand and support customers' questions, concerns and requests from technical perspective.
• Plan action items to resolve customer issues in a timely manner.
• Collaborate with internal departments such as design, quality, package, and failure analysis teams to ensure customer satisfaction.

Skills

Customer communication

English fluency

Writing skills

Presentation skills

Self-motivated

Education

BSEE or higher

Job description

Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. At MPS, we cultivate creativity, are passionate about sustainability, and are committed to providing leading-edge products and innovation to our customers. Our portfolio of technology helps power our world ---come join our team and see how YOU can make a difference.

Job Description

This is a customer application engineer position in the MPS San Jose office. The candidate will be working on the products for the memory market, specifically DIMM market. The products include, but are not limited to, customized/non-customized Power Management IC, standalone and digital interface converters, etc. Most of the products are below 30V for the voltage range, and below 100W for the power range. The candidate will be supporting the key memory customers, understanding the customer's issue and requirements, planning action items, communicating with MPS internal different departments, driving actions to meet customer requirement and resolve customer concern. The goal of the candidate is to achieve and secure the design in of the products.

Essential functions

• Communicate with memory customers to understand the market and their technology, product roadmap and production plan
• Understand and support customers' questions, concerns and requests from technical perspective
• Plan action items to resolve customer issues in a timely manner
• Collaborate with internal departments such as design, quality, package, and failure analysis teams to ensure customer satisfaction

Qualifications

• Previous experience on customer communication and support is highly desired
• Previous experience of application engineer or technical field application engineer roles is preferred
• Fluent communication skills in English
• Excellent writing and presentation skills
• Self-motivated with a strong desire to achieve design-in success for our products.
• BSEE or higher required

Benefits

• We provide health care coverage, dental and vision, 401(K), Employee Stock Purchase Program (ESPP), up to 11 company paid holidays, and 15- 20 days of paid time off depending on your tenure, generous discretionary company bonuses, and life and disability protection.
• Employees in sales positions may be eligible for our sales incentive bonuses.
• Employees in certain positions may be eligible for stock compensation.
• For more information on MPS' benefits please view our company website at www.monolithicpower.com .

Pay is based on market location and may vary based on factors including experience, skills, education and other job-related reasons. The base salary range for this position in California is $100,000- $140,000.

Monolithic Power Systems, Inc. (MPS) is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of MPS to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.