Customer and Sales Support

AppleOne Employment Services; Tempe (AZ); Hybrid; USD 33,000 - 34,000; Full time

Benefits offered by this job

Hybrid after training

Temp-to-hire

Job summary

AppleOne Employment Services in Tempe, AZ is seeking a polished Customer and Sales Support candidate for a temp-to-hire opportunity in the banking and consumer lending industry.

The role suits someone with a strong background in sales support, customer service, client services, call center support, account management, or financial services who enjoys helping customers move smoothly through the sales and onboarding process.

Qualifications

• 2-3 years of relevant experience in customer service, sales support, or related field.
• Strong sales and customer service background.
• Excellent verbal and written communication skills.
• Experience managing customer pipelines, leads, or CRM systems.
• Comfortable making outbound calls and following up professionally.

Responsibilities

• Contact customers to verify information and support next steps in the customer journey.
• Manage referrals, leads, and pipeline activity with accurate status updates.
• Schedule appointments and coordinate handoffs to sales consultants and internal teams.
• Document customer interactions and required details in CRM systems.
• Make outbound follow-up calls regarding onboarding requirements and next steps.
• Partner with sales, underwriting, and operations to deliver a smooth customer experience.

Skills

Sales support

Customer service

CRM experience

Outbound calls

Attention to detail

Organization

Communication

Tools

CRM platforms

Microsoft Excel

Job description

Job Summary

Fortune 500 company is seeking a polished and professional Customer and Sales Support candidate for a temp-to-hire opportunity in Tempe, AZ within the banking and consumer lending industry. This role is ideal for someone with a strong background in sales support, customer service, client services, call center support, account management, or financial services who enjoys helping customers move smoothly through the sales and onboarding process.

Key Responsibilities

• Contact customers to verify information, understand business needs, and support next steps in the customer journey.


• Manage incoming referrals, customer leads, and pipeline activity while maintaining accurate status updates.


• Schedule appointments and coordinate handoffs to sales consultants and internal teams.


• Document customer interactions, follow-up activity, and required details in CRM systems.


• Make outbound follow-up calls regarding documentation, onboarding requirements, and next steps.


• Partner with sales, underwriting, and operations teams to deliver a smooth and professional customer experience.

Compensation and Benefits

• Pay rate: $24.00 to $24.32 per hour.


• Job type: Temp-to-hire.


• Strong Potential opportunity to convert to a full-time employee.


• Location: Tempe, AZ 85288.


• Work arrangement: Hybrid after training, with Tuesday through Thursday in office and Monday and Friday work from home.


• Training schedule: First month is expected to 5 days per week in office.


• Start date: 9/26/2026.

Required Qualifications and Skills

• 2-3 years of relevant experience preferred in customer service, sales support, client services, call center, customer success, account management, banking, or a related field.


• Strong sales and customer service background.


• Excellent verbal and written communication skills.


• Experience managing customer pipelines, leads, or CRM systems.


• Comfortable making outbound calls and conducting professional follow-up conversations.


• Strong organizational skills, attention to detail, and ability to manage multiple priorities.


• Stable work history with demonstrated reliability, professionalism, and career consistency.


• Ability to work in a fast-paced environment while maintaining accuracy and a customer-focused approach.

Preferred Qualifications

• Bilingual Spanish skills.


• Experience supporting underwriting, loan processing, documentation collection, or financial services processes.


• Previous experience with CRM platforms.


• Microsoft Excel experience.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.