Customer Analytics & Insights Intern

American Family Insurance; Boston (MA); Hybrid; USD 34,000 - 54,000; Part time

Benefits offered by this job

Housing bonus

Job summary

American Family Insurance offers a Customer Analytics Summer Intern role for a 10- to 14-week program starting mid May through August, with exposure to multiple business areas, data analysis, and insightful reporting projects in Boston or Madison, WI. The internship may include a one-time housing bonus based on proximity to office locations.

You will support analytics, dashboards and data quality, learn GCP tools, and gain mentoring through networking and coaching opportunities with leadership

Qualifications

• Bachelor’s or Master’s degree in Analytics, Data Science, Statistics, Economics, Mathematics, or a related quantitative field.
• Experience working with data in Excel and at least one analytical or reporting tool (SQL, Tableau, Power BI, Python, R, or similar).
• Coursework or academic experience involving data analysis, statistics, forecasting, research methods, or data visualization.
• Experience with relational databases, data structures, and data quality concepts.
• Experience creating charts, dashboards, reports, or presentations that communicate data‑driven insights.
• Offer to selected you be contingent on signing a non‑disclosure agreement for proprietary information, trade secrets, and inventions.
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Unless otherwise specified in the posting, we will not consider sponsorship for this position.

Responsibilities

• Help maintain customer analytics reporting, and recurring business insights used by leadership and partners.
• Help with data validation, quality assurance, and documentation activities as we continue to expand analytics capabilities within Google Cloud Platform (GCP).
• Partner with analysts to conduct ad hoc analyses, build presentations, and develop visualizations that communicate customer and performance.
• Support process improvement and automation plans designed to improve reporting efficiency, data accessibility, and analytical consistency.

Skills

Data analysis

Data visualization

Excel

Education

Bachelor’s or Master’s degree in Analytics/Data Science/Statistics/Economics/ Mathematics

Tools

SQL

Tableau

Power BI

Python

R

Job description

American Family Insurance offers a Customer Analytics Summer Intern role for a 10- to 14-week program starting mid May through August, with exposure to multiple business areas, data analysis, and insightful reporting projects in Boston or Madison, WI. The internship may include a one-time housing bonus based on proximity to office locations.

You will support analytics, dashboards and data quality, learn GCP tools, and gain mentoring through networking and coaching opportunities with leadership